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Privacy Policy

Last Updated: 1/20/2026

At JY Case Group, Inc, your privacy is treated with the highest level of discretion, security, and professionalism. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and team.

By using our website, you consent to the practices outlined below.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

This includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Billing or shipping address
  • Payment information (processed securely and never stored in full)
  • Identification information when required for compliance
  • Communications you send to us

B. Automatically Collected Information

When you access our website, we may collect:

  • IP address
  • Device and browser type
  • Pages visited and time spent
  • Cookies and tracking data
  • Referring website links

This helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Verify identity for high-value transactions
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve website functionality and security
  • Comply with legal, auditing, and regulatory obligations
  • Provide relevant product updates or service announcements

We never sell your personal information.

3. Sharing of Information

We share information only with:

A. Trusted Service Providers

Such as:

  • Payment processors
  • Insured shipping carriers
  • Compliance and verification partners

Each partner is required to uphold strict privacy and security standards.

B. Legal or Regulatory Agencies

Only when required by law, including:

  • Court orders
  • Subpoenas
  • AML (Anti-Money Laundering) regulations
  • Transaction reporting obligations

We do not disclose your information unless absolutely necessary and legally mandated.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enhance site functionality
  • Understand user behavior
  • Improve performance and security

You may disable cookies in your browser settings.

5. Data Security

We implement multiple layers of protection, including:

  • Encryption of sensitive data
  • Secure server environments
  • Limited internal access controls
  • Fraud monitoring
  • Compliance with industry-standard security practices

While no system is perfectly secure, we take every reasonable measure to safeguard your information.

6. Data Retention

We retain your information only as long as necessary for:

  • Order processing
  • Legal compliance
  • Fraud prevention
  • Recordkeeping obligations

Once data is no longer required, it is securely deleted.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict certain types of data processing

You may exercise your rights by contacting us directly.

8. Marketing Communications

We may send occasional updates regarding products, services, or market insights. You may opt out at any time by clicking “unsubscribe” or contacting us directly. We never send spam, nor do we sell or trade email addresses.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies individually.

10. Children’s Privacy

Our website and services are intended for adults 18 years and older. We do not knowingly collect information from minors.

11. International Users

If you access our site from outside the United States, your information may be processed in the U.S. By using our site, you consent to such processing.

For strict compliance needs (e.g., GDPR), we can expand this section.

12. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted with an updated effective date. Continued use of our website indicates acceptance of these changes.

13. Contact Us

For questions about this Privacy Policy or to request action regarding your data, contact:

JY Case Group, Inc

1-800-988-2101

[email protected]